elive.net webmail

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Frequently Asked Questions
 Please find below a list of frequently asked questions, which may help
you to resolve some common problems.

Problems Receiving MailsBACK

I am Not Receiving my Emails?


Answer:

1. Check that your computer is definitely connected to the Internet.
To test this, simply lookup a website page - eg. http://www.apple.com/

You should contact your Broadband or Internet Access provider if you are not connected.


2. Restart your Computer - now try accessing your emails.


3. Can you view your emails via - Webmail

If this works, then you must check your own PC and email settings.


Please Note: If we can confirm settings and uptime of our servers, we cannot facilitate support for third party applications as these are out of our control.


Microsoft Errors: Review these errors to determine your mail problems.
Visit - http://support.microsoft.com/kb/813514 to view error numbers and helpful hints to troubleshoot Outlook Errors.


 

 Problems Receiving Mails [ view ]
 How do I Access my Admin Control Panel? [ view ]
 How do I Set-up a New Email Account? [ view ]
 Forget your Email Password? [ view ]
 My Email Account is Over Quota?
 [ view ]
 Setting-up an Auto-Responder on your Email Account [ view ]
 Accessing your User Control Panel [ view ]
 Setting-up an Email Forward [ view ]
 View your email via Webmail [ view ]
 Is this SPAM? [ view ]
 Safeguard your Systems [ view ]
 Change My Password? [ view ]
 EliveFree Dial-Up Internet Access? [ view ]
 Problems Sending Emails? [ view ]
 My Email Problem is with my Outlook/Person Firewall/Handheld Device, can you help me fix this? [ view ]
  Accessing - Email Virus/Spam Scanning Interface [ view ]
  Why was a legitimate email address quarantined as Spam?  [ view ]
  How do I RELEASE an email if it has been Quarantined?  [ view ]
  Once I have released a mail, how long will it take to reach my machine?  [ view ]
  How do I White-list an Email Address or entire Domain Name? [ view ]
 Receiving spam mails? [ view ]
 SBS 2003 Exchange GreyListing issue [ view ]
 My Domain is Being Used to Send Spam? [ view ]
 Setup Exchange to use SMTP to send through Elive's servers [ view ]
 
elive Ltd., Mungret Office Park, Limerick, Ireland
T:+353 61 305038  F:+353 61 305039  E:info@elive.net