Easter Office Hours

Our offices are closed on Friday the 2nd April and Monday the 5th April 2021.

If you require support, please email support@elive.net and our on-call technical support team will handle your query.

Wishing you all a very Happy Easter, and stay safe.

Mail delivery issue Server MX1

Update : 17:20 – All queues have been cleared and email delivery is back to normal

30-03-2021 13:30 : We have noticed an issue with delayed email delivery from one of our scanning servers ( MX1 – 91.223.9.34 ) and are working to resolve this.

Our New Office Address

Please note, Elive have moved from the Dock Road to our new offices at:

97 Henry Street
Limerick
V94 V4Y2

Please update your records on file with our new address.

NOTE: In live with COVID-19 Government recommendations, our offices remain closed as all staff work from home.
Phones lines and email support continue as normal. All meetings are conducted online where possible.

Christmas Holidays 2020

Our offices are closed from Wed 23rd December 2020 at 1pm until Tuesday 5th Jan 2021.

We are open on the 29th Dec – 31st Dec inclusive

If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net

If you need sales assistance, you can place an order for hosting services or domains via our website or email info@elive.net

A network infrastructure freeze is in place until the 5th Jan 2021.

We wish all our customers a Merry Christmas and a Happy New Year and from all staff here in Elive, a big Thank You for all your business and support in 2020.

Updates to ELH8 ( 91.223.9.50 )

UPDATE 11:30: All updates have been completed now.

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26-Oct 11:00 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH8 ( 91.223.9.50 )

There may be some intermittent downtime on websites during these updates

Updates to ELH4 ( 91.223.9.100 )

UPDATE 24-Oct 00:10: All updates have been completed now.

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23-Oct 23:50 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH4 ( 91.223.9.100 )

There may be some intermittent downtime on websites during these updates

Updates to ELH7 ( 91.223.9.22 )

UPDATE 01:00: All updates have been completed now.

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23-Oct 00:30 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH7 ( 91.223.9.22 )

There may be some intermittent downtime on websites during these updates

Updates to ELH7 ( 91.223.9.22 )

UPDATE 01:30: Due to some issues, the updates have to be re-scheduled until software dependency issues are resolved.

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22-Oct 01:15 : We are currently doing some essential updates to Shared Hosting Server ELH7 ( 91.223.9.22 )

There may be some intermittent downtime on websites during these updates

Updates to ELH4 ( 91.223.9.100 )

UPDATE 00:30: Due to some issues, the updates have to be re-scheduled until software dependency issues are resolved.

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19-Oct 23:55 : We are currently doing some essential updates to Shared Hosting Server ELH4 ( 91.223.9.100 )

There may be some intermittent downtime on websites during these updates

Updates to ELH6 ( 91.223.9.24 )

UPDATE 23:55: All updates have been completed now.

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19-Oct 23:30 : We are currently doing some essential updates to Shared Hosting Server ELH6 ( 91.223.9.24 )

There may be some intermittent downtime on websites during these updates

Updates to ELH1 ( 91.223.9.70 )

UPDATE 23:20: All updates have been completed now.

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15-Oct 22:36 : We are currently doing some essential updates to Shared Hosting Server ELH1 ( 91.223.9.70 )

There may be some intermittent downtime on websites during these updates

July Software Updates a-plenty!

We are busy once again with updates to some of our software and systems here in Elive. The Lockdown hasn’t stopped our amazing team from coming up with new updates.

WHMCS IEDR Registrar Module

Version 1.4.3 of our WHMCS IEDR Module is out, bringing some big improvements to how the collection of Admin Contact details are handled, along with other fixes and updates.
View full details on it here

Elive Property Listing WOrdpress Plugin

We have released 2 versions of our WordPress module that integrates your WordPress site with Daft.ie™. 1.1.8 contains some bug fixes but also contains an important improvement to check for compatibility for future updates. If you have the correct version of PHP, then version 1.2.0 will be available, which includes a new system for bootstrap themes, slider range pickers and much more. Check it out here

BP Advanced User Search WordPress Plugin

Version 2.0.3.2 came out earlier in July, which is mainly a bug fix for profile permissions.

 

Server Issue – ELH5 – 91.223.9.40

Update 25th May 23:30 GMT
We are in the process of migrating the last of the customers off this server. There will be some brief outages in connectivity to email and/or websites in the next few hours.

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Update 25th May 11:30 GMT
50% of customers are migrated to new hardware, some customers may still see degraded performance during today, and migration will be completed this late this evening.

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24th May 23:10 GMT
We are experiencing degraded performance issue on server ELH5. Suspect Drive failure imminent. Some clients will experience website and/or email connectivity issues for the next few hours while we migrate to new hardware.

Elive Scheduled Maintenance Window – May 16th

Update 23rd May 00:07.
All works have been completed now. Firewall actively blocking over 20 million malicious traffic IP addresses now. Thanks for your patience during the network upgrades.

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Update 21st May.
Following on from our updates last weekend, we have another scheduled maintenance window for this coming Friday night, the 22nd May 2020, to perform some extra essential network updates.

The window duration is for 1 hour, from 11.30pm GMT Friday 22nd May 2020 to 00.30am GMT Saturday 23th May 2020.

While the Work Window is set for 1 hour, it is expected that any network connectivity issues would only exist briefly, for a few minutes.

Some customers may experience brief loss of connections during this time, but be assured this will be kept to a minimum while we perform the upgrades.
Customers with external services, such as Office 365 or Google Email for example, would not be affected.

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UPDATE : 00:33 17th May. Due to an issue with the firewall config, we have had to reverse out of the scheduled update and revert to the original configuration. We will issue an update via email in the morning with a re-scheduled timeframe for the update.

Check back here also for updates.

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Original Post : We have a scheduled maintenance window for this coming Saturday night, the 16th May 2020, to perform some essential network updates, which also include Firewall improvements.

The window duration is for 2 hours, from 11.30pm GMT 16th May 2020 to 1.30am GMT 17th May 2020.

Some customers may experience brief loss of connections during this time, but be assured this will be kept to a minimum while we perform the upgrades.

One of the main features of this upgrade is the extra security that will be introduced by the automatic protection from blacklisted IP’s within AbuseIPDB ( https://www.abuseipdb.com )
This will both protect against known hacking bots and help increase site performance by reducing unwanted traffic.

Server issue ELH8

Update 13th March 00:50 : The issue has been resolved and all services are running normally again now.

12th March 23:40 : We are currently investigation an issue with websites server ELH8 ( 91.223.9.50 ) Hope to have a resolution shortly. Email is unaffected.

Massive .ie Domain Sale

We have started September with a massive price reduction on .ie Domains !

Firstly, all New 1 Year Registrations of a .ie Domain is now only €4.99 + vat. This is limited offer and will be available until the 30th November.

Search for your perfect .ie domain now with our new Registration interface. We will guide you through the simple steps and let you know what you need to do.

Domain: www.

If your domain is not available we will make suggestions for you.

Renewals

We have also reduced the annual renewal price on .ie Domains to €23.99 + vat.

Did you know that you can make big savings with multi-year renewals? Renew your .ie domain for 5 years for only €110 + vat or save even more with a 10 year renewal for only €200 + vat. You will never lose years on your domain, even if you switch providers.

Office Power Failure

We are currently experiencing a power failure in our Office Building in Limerick, so our phone lines are not active.

This does not affect our server operation, so all services are running as expected.

Please bear with us and if you have an issue, email support@elive.net

Thanks for your patience, we expect to return to normal service shortly.

We are busy this Summer !

While many are off enjoying the sun (but maybe not in Ireland!) , here in Elive we have had a busy Summer so far…….

WHMCS IEDR Registrar Module

Firstly, we have updated our WHMCS IEDR Registrar module, TWICE, to version 1.4.1, with some great new features such as new Client area Template for easier registrations, including a document uploader, ticket add-on shows ticket status and more. Check it out here

LetsEncrypt Support

We have also introduced Lets Encrypt to all our hosting hosting plans, which means you can easily install an SSL site for FREE on any of your websites or to secure your webmail access. All with just a click of a button, and certs auto renew. Have a look at our amazing Hosting Plans, that start at just €3.65 +vat per month.
If you need help with installing a Lets Encrypt SSL Certificate, contact us at support@elive.net and we can do the setup for you for a small once-off fee.

Elive WebSite Builder

All our hosting packages now include the Elive Website Builder.

There are loads of stunning Templates available to get you started, and with a great Drag-n-Drop interface, you can customise your site to just how you want it, in a few clicks.

Now you can get your website Live in just a few minutes, for Free. No more signing up to third party website builders and worrying about messy integrations. With Elive, simply build your site, and once you are done, click Publish. Your website is live immediately!

With plenty of tutorials built in, you can get help at any stage, and importantly, the SEO and Mobile features are great. Check out the DEMO here

There’s more to come….

We are not done yet, we are hard at work during August making plans. We will soon have our new NEW DNS Records Management system built-in to the Client Portal. There are some price drops on Domains coming and we are reviewing our hosting packages to give you even more value for money….Stay Tuned !!