Category Archives: Support

.UK Right of Registration Release Domains

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Elive are a participating Registrar in the .UK ROR Release, starting July 1st.

Up until the 25th June 2019, any holder of a .co.uk domain had the right to register the equivalent .uk domain

Now that this deadline has passed Nominet are releasing the unclaimed domains into the public domain for anyone to register.

From July 1st to 5th , these domains will be released in batches and will be sold on a first come basis. Demand is expected to be high, so even if an order is placed, there is no guarantee of securing the domain.

Should you wish to request a domain, please contact us at info@elive.net with your query , or you can place an order via our website

The batches of domains will be released as per the schedule below: 

1st July – Batch 1: Domains beginning 0-9, a-b 

2nd July – Batch 2: Domains beginning c-f 

3rd July – Batch 3: Domains beginning g-m 

4th July – Batch 4: Domains beginning n-s 

5th July – Batch 5: Domains beginning t-z

TCP SACK Vulnerabilities

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3 TCP SACK Vulnerabilities have been identified in Linux kernels higher than v 2.6.29 and need to be patched immediately.

The vulnerability does not enable privilege escalation, and does not allow an attacker access to any privileged information.

To update, you should run the relevant command on your Linux system to install the updates.

On Redhat/CentOS, issue the commands:
$ sudo yum clean all
$ sudo yum update

For Debian/Ubuntu, issue the commands :
$ sudo apt-get clean
$ sudo apt-get update
$ sudo apt-get upgrade

Once completed, you will need to reboot your server.

WorkAround

You can temporarily disable sack until the next reboot by using the following command:

$ echo 0 > /proc/sys/net/ipv4/tcp_sack

This will allow you to keep your server active until you can schedule a convenient time to do the kernel update and reboot.

Christmas Holidays 2018

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Our offices are closed from Fri 21st December 2018 to Wed 2nd Jan 2019.

If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net

If you need sales assistance, you can place an order for hosting services or domains via our website or email info@elive.net

A network infrastructure freeze is in place until the 7th Jan 2019.

We wish all our customers a Merry Christmas and a Happy New Year and from all staff here in Elive, a big Thank You for all your business and support.

Issue with server ELH4

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13th June – 16:09 : We are investigating an issue with server ELH4 ( 91.223.9.100) at present. We expect only a few minutes of an issue.

Update 16:18 : the server is operational again now.

Issue with Email Scanner MX10

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June 12th 2018 6:00am : We are investigating an issue with Email Scanner MX10 at the moment, which may result in short delays in email delivery.

Update 7:20am – the server running as normal again now.

E•Live reduced opening hours

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E•Live will be operating reduced opening hours on 1 and 2 March as Met Éireann issued a fresh red weather alert for Munster.
Our offices will be closed from 2pm Thursday until at least 12pm Friday.

If you have any support issues, please email support@elive.net or contact us on Twitter @eliveirl  and one of our on-call support staff will handle your issue.

Please check back here for updates.

Thank you for your patience,

Server issue ELH12

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Update 16:00 : The server is running normally again now.

22nd Feb : We are aware of an issue with hosting server ELH12 related to website databases. We are investigating this at the moment.

Server Updates

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22:00 Feb 3rd : We are performing some essential updates to servers and our network tonight. Some users might experience very brief connection issues.

Server Issue ELH7 (91.223.9.22)

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10:30am We are currently investigating an issue with this server. 

10:53am : A DDOS type attack from Chinese IP Addresses is being mitigated at the moment. There server is operational, but performance might be degraded for a short while.

Network Upgrades – Tue 19th

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21:00 : We are performing some essential network upgrades this evening. There may be brief periods of connectivity issues to a small number of servers (2-3 mins max). Please be patient if you experience any issues.

Network Upgrades

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21:00 : We are performing some essential network upgrades this evening. There may be brief periods of connectivity issues to a small number of servers (2-3 mins max). Please be patient if you experience any issues.

New Hosting Packages Launched

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We delighted to announce our brand new hosting package configurations are available from today. It’s now even cheaper to get great value Website and Email Hosting with Elive™. 

From as little as €3.65 + vat per month, you can get your website, blog, or e-commerce shop hosting, and every package includes IMAP or POP email, PHP 7, MySQL, Webmail and FTP access. Every hosting package is fully configurable using Plesk™ Control Panel, so you have fully control over all your settings.

You can add an SSL cert, modify your PHP settings, setup email responders, install Web Apps like WordPress,  and much more.

Every Hosting Package allows you to host multiple Domains.

Check out our new Hosting Packages today.

 
  • Price
  • Ideal for
  • Monthly Price
  • Sites
  • Website Builder
  • Traffic/month
  • Disk Space
  • Free SSL
  • Email Accounts
  • Mailbox Size
  • IMAP + POP3
  • Aliases
  • Support for
  • MySQL Databases
  • FTP
  • Webmail
  • Control Panel
  • Web Stats
  • SMTP Auth
  • DropSuite Backups
Starter
  • €39.99 pa
  • Wordpress & Personal Sites
  • €3.65
  • 10
  • - See Below
  • 10 GB
  • 10 GB
  • - With Lets Encrypt
  • 10
  • 2 GB
  • Unlimited
  • PHP/SSL/ASP
  • 10
  • From only €1.50 pm
Business
  • €64.99 pa
  • Business Grade
  • €5.90
  • 30
  • - See Below
  • 60 GB
  • 30 GB
  • - With Lets Encrypt
  • 30
  • 3 GB
  • Unlimited
  • PHP/SSL/ASP
  • 30
  • From only €1.50 pm

Premium
  • €99.99 pa
  • Agencies & High Traffic Sites
  • €9.10
  • 50
  • - See Below
  • 100 GB
  • 60 GB
  • - With Lets Encrypt
  • 60
  • 4 GB
  • Unlimited
  • PHP/SSL/ASP
  • 50
  • From only €1.50 pm