Elive Support

Your IP:

Top Level Support

Quick Response Time

Friendly & Professional


Submit a Ticket

Submit a ticket on our system with details of your problem and we will get back to you ASAP.

Email Support

Send us an email describing the problem you are having and we will get back to you ASAP.

Call Us

Give us a call and we can help you with any problem that you're having.


View our Knowledgebase below to answer any questions you might have.

Remote Access Downloads

Windows Client

Download AnyDesk

Android Client

Download AnyDesk

macOS Client

Download AnyDesk

Elive Support

At Elive™, we aim to provide top level support for you and your business.

We have a number of options available to you, to help solve your issues, when you run into difficulties.
Our Knowledge base offers many FAQ’s, documents and how-tos that you can search for first to find answers. Should you still need assistance, use one of the above to contact our Support Team directly.

Support Contracts

We offer a number of support contracts for different services. These contracts give you priority support, and guaranteed response times. For information on Support Contracts relating to Servers, Office 365 or WordPress, please Contact Us today to discuss your requirements


To report any abuse complaints, please email abuse@elive.net. Please include any relevant information such as:

  1. The offending IP address and destination IP address
  2. Any URL’s involved
  3. The date and time of the abuse detected
  4. Any log entries available that will assist us

What's Your Question About?


Questions regarding Domain Name Servers and Records


Information on registering / renewing / transferring domains


Information on the most common email issues


General Questions regarding your hosting account


Question relating to Spam, Whitelists, Blacklists etc

Website Builder

Help on using the Elive Website Builder