Support
Server Issue ELH12
We are aware of an issue with server ELH12 and are investigating
Read MoreIssue with Server ELH5
26-Nov-2014 23.30 : We are investigating an issue on server ELH5 (91.223.9.40) following an upgrade to PHP. Expect resolution soon Update 12:10 – Sites are running now again and we are checking all hosting accounts to ensure operation Update 01:20 – All sites checked are completed now.
Read MoreServer Issue ELH4 (91.223.9.100)
We are aware of an issue accessing server ELH4 and are working to resolve it. Normal service will resume shortly
Read MoreServer Upgrade ELH5
We are performing some software and Control Panel updates on server ELH5 today (91.223.9.40) There may be periods of reduced performance or short connectivity outages. Apologies for any inconvenience caused, the upgrades will bring important feature and security improvements.
Read MoreServer Upgrade ELH12
We are performing some software and Control Panel updates on server ELH12 today (213.171.206.21) There may be periods of reduced performance or short connectivity outages. Apologies for any inconvenience caused, the upgrades will bring important feature and security improvements.
Read MoreServer ELH 1 offline
Updated : 18.20 : Server is back online now. 18:10 : Server ELH1 (91.223.9.70) is currently offline. We are investigating and will have normal service restored shortly
Read MoreShell Shock Bash Security Issue
A serious security issue has been found in the Bash Command Interpreter on Linux and Unix systems. This issue could allow someone to remotely gain control of a server or PC running Linux or Unix. Elive have audited all systems already and servers have been verified patched except for 2 older legacy servers that are in the…
Read MoreServer Rack Maintenance
19:00 We are performing some essential maintenance on part of our Racks. Some services might be offline temporarily for a few minutes.
Read MoreSome tips when updating DNS Records
DNS can get the best of anyone. There are a few quick and simple rules of thumb though. We see these common mistakes here every day, and always try to help clients fix them. So if you are working with DNS records , follow these guidelines. 1. Your @ (blank record). This is used…
Read MoreMonitoring Server Maintenance
We have some maintenance to do on our service monitoring server tonight between midnight and 2 am. There will be a small outage in this window, so no services will be monitored during that time. We will update this post once service is restored. Update 2:28 am : All services are restored now.
Read More