The following list of Internet and technical terms and associated explanations is intended to aid the comprehension of this document.
Customers who find any of the following terms and explanations inadequate in aiding their comprehension can contact Elive’s customer service department for an in depth description. The Elive Customer Services department can be contacted by phone at
+353 61 305038, by email at email@example.com /firstname.lastname@example.org or at the following postal address:
97 Henry Street
1] dialup accounts
A dialup account is an Internet username and password which can be used in conjunction with a personal computer, modem and domestic (or other) phone line to contact Elive and use Internet services.
 Elive Connection
The equipment and software technology used to provide an Internet connection between the customer and Elive.
 Elive Network
The equipment and software technology used to provide an Internet connection between Elive’s resources and Elive’s Internet network providers.
The process of attempting to gain access to any electronic machinery without explicit prior consent of the owners of such electronic machinery.
A “daemon” is a software program which performs tasks with very little interaction with a human.An example of a daemon is a program which automatically performs periodic tasks such as copying information from disk to tape at times of low system utilisation (data backups).
MUD stands for “Multi User Dungeon” and refers to a class of recreational software to which people may initiate Internet connections to.
A BOT (short for robot) in this document refers to a class of software designed to operate in place of a human on an Internet connection. Typically BOTs are used in conjunction with software packages such as “Internet Relay Chat (IRC)” to provide human like responses with little interaction from the person who is responsible for the BOT.
 Slip/PPP Dialup Account
A Slip/PPP dialup account is a more specific instance of the dialup account referred to in  above. A Slip/PPP account uses the username and password described in  in conjunction with communication software to provide a data-error free connection capable of transmitting information over phone lines in a fault tolerant manner.
A “From:” header is an entry in a message such as an email or a Usenet article which identifies the person who sent it. A valid “From:” header contains the email address (and possibly also the real name) of the person sending the message.
A “Reply-To:” header is an entry in a message such as an email or a Usenet article which identifies the person or persons to whom responses relating to the message should be sent. A valid “Reply-To:” header contains the email address (and possibly also the real names) of the person or persons who wish to receive responses relating to the message. A valid “Reply-To:” header only contains the email address of a person or persons who have explicitly requested that the sender of the message include their email address.
“Request For Comments Number 822”. This is a document describing a protocol for transmitting messages using the Internet. RFC’s in general describe the technologies and protocols used for transmitting information on the Internet. RFC-822, along with other RFC’s can be obtained via the Internet from:
“Usenet” refers to a communications network which is designed to provide access to a system of hierarchically organised subjects. These organisation of subjects are also known commonly as “Usenet goups”, “Usenet User Groups”, “News Groups”, “Usenet News Groups”, along with many other generic terms.
Although the word “Spam” refers specifically to a canned meat product manufactured by Hormel Foods, it is also a commonly used term on the Internet for a message which is posted excessively, or posted to a number of different Usenet groups without regard to the relevance of the message to the publicly expressed subject of such groups. An example of a “spam” is an advertisement for a product or service in a Usenet group in which the people who set up the group expressly stated that commercial articles of any kind are not welcome. The subjects of relevance to a Usenet group can be determined or derived by reading the articles in the Usenet Groups “news.newusers.questions” and “news.announce.newusers”.
“Binary” messages in this document refers to email messages or Usenet articles which contain encoded content, and typically require an extra software module to render them understandable to people. An example of such an encoded message would be a computer representation of a picture. In order to render such a message understandable, a piece of software designed to decode the message and display it as an image on a computer screen must be used.
Email and Usenet messages are divisible into two distinct parts: a header and a body. The header of a message indicates where the message came from, and where it should be sent to. The body is the actual content of the message being sent. The terms are derived from normal postal letters, where the envelope (including the stamp, addressee, sender) is equivalent to a header, and the material contained in the envelope is equivalent to the body.
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