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Resolved: Issue with Certain Virtual Servers

26th March 2024: Incident Report Update
We experienced an issue with our VPS Cluster early Saturday morning. An issue with a configuration corruption caused a problem with nodes, resulting in some customers’ VPS’s going offline, but were not able to run from another node. To resolve this, we had to isolate the affected nodes to run in non-cluster mode until we can implement a longer-term solution. We are still trying to ascertain the exact cause of the issue.

23rd March 2024 11:25: UPDATE: All affected VPS’s are back online now, and we are investigating the issue to create an incident report. We will continue to monitor the systems.

23rd March 2024 07:44: We are aware of an issue with VPS servers for a small amount of customers. We are investigating the issue.

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