Support
Important Update to WordPress – v4.7.2
WordPress issued a very important update recently , version 4.7.2, that contained some important security updates. Anyone using WordPress to manage their website should ensure you have updated to the latest version immediately. You can do this easily by logging into the Admin panel of WordPress and going to the Updates section For any client…
Read MoreServer updates
22:Jan:2017 16:50 we are performing some essential server updates at the moment. Expect brief connectivity issues on some hosting servers
Read MoreServer issue MX7
Update 11.40: Server MX7 is back online now and all queued emails will be delivered shortly 8:30am : We are investigating an issue with Spam Scanning server MX7 at the moment. It is currently offline.
Read MoreChristmas Holidays
Our offices are closed from Fri 23rd December 2016 to Wed 4th Jan 2017. If you require assistance, our engineers will be on call all over the holidays, please open a ticket via our website or email support@elive.net If you need sales assistance, you can place an order for hosting services or domains via our…
Read MoreScheduled Network Maintenance – 13-Nov
We have a scheduled mainentance window at 2pm on Sunday the 13th Nov 2016 to perform some essential updates on routing switches. There is an ‘at risk’ window of about 15 minutes, but downtime is expected to be only 3-4 minutes. No action is required by clients
Read MoreElive Property Worpdress Plugin update
We have released v1.0.23 of our Elive Property Listing WordPress plugin. This release fixes a bug with auto populating the Areas dropdown in the search form if the County is preset. Full details regarding the plugin are available here.
Read MoreServer Issue MX 6
Update @8.30 : We are temporarily routing emails on node MX 6 through an alternative node this morning. Expect some delays in emails. We are working to restore full service and apologise for the inconvenience. ————————– We are currently investigating an issue with one of our Spam Scanning nodes (MX 6) We expect to have…
Read MoreRansomware emails
Due to the continued volume of Ransomware emails and threat to our customers, we have updated our email scanning service to block the following attachments: .docm .dotm .xlm .xlsm .xltm .pptm .potm .ppsm When any email with one of these attachments is received by our email scanning service, the email is quarantined and the intended…
Read MoreServer Issue ELH1
Update 14:10 : The issue is resolved now and all services are operational again 13:15 We are currently investigating an issue with server ELH1 (91.223.9.70)
Read MoreElive Property Plugin Update
We have issued an update today, to our WordPress Property Listing Plugin that connects WordPress to your Daft Listings. V1.0.20 is now available and brings the ability to select Random listings in the Featured Property Widget. Also updated was the error handling in this widget, if a single property selected is no longer shown in Daft, then…
Read More