Important Update to WordPress – v4.7.2

WordPress issued a very important update recently , version 4.7.2, that contained some important security updates.

Anyone using WordPress to manage their website should ensure you have updated to the latest version immediately.
You can do this easily by logging into the Admin panel of WordPress and going to the Updates section

For any client who is subscribed to our WordPress Support packages, we have already updated your site.

As always, we strongly advise that all plugins and themes are also updated. We are seeing WordPress sites being hacked quite regularly at the moment, due to running out-dated versions. This means the site will be offline, could be used to spread spam, and will lose position in Search Engines.

Server issue MX7

Update 11.40: Server MX7 is back online now and all queued emails will be delivered shortly

8:30am : We are investigating an issue with Spam Scanning server MX7 at the moment. It is currently offline.

Christmas Holidays

Our offices are closed from Fri 23rd December 2016 to Wed 4th Jan 2017.

If you require assistance, our engineers will be on call all over the holidays, please open a ticket via our website or email support@elive.net

If you need sales assistance, you can place an order for hosting services or domains via our website or email info@elive.net

We wish all our customers a Merry Christmas and a Happy New Year.

We have great new plans for 2017, including our 20th Birthday!! Stay tuned.

Scheduled Network Maintenance – 13-Nov

We have a scheduled mainentance window at 2pm on Sunday the 13th Nov 2016 to perform some essential updates on routing switches.
There is an ‘at risk’ window of about 15 minutes, but downtime is expected to be only 3-4 minutes.
No action is required by clients

Server Issue MX 6

Update @8.30 : We are temporarily routing emails on node MX 6 through an alternative node this morning. Expect some delays in emails. We are working to restore full service and apologise for the inconvenience.

————————–

We are currently investigating an issue with one of our Spam Scanning nodes (MX 6)

We expect to have this resolved shortly.

Email delivery from this node is being affected.

Ransomware emails

Due to the continued volume of Ransomware emails and threat to our customers, we have updated our email scanning service to block the following attachments:

.docm
.dotm
.xlm
.xlsm
.xltm
.pptm
.potm
.ppsm

When any email with one of these attachments is received by our email scanning service, the email is quarantined and the intended recipient is sent an email to alert them to this.

Should it be a legitiamte email, it is available to be released from quarantine for up to 7 days.

Summer Domain Sale

sunIts Summer, and to welcome in the sunshine, we are slashing the prices of .com and .ie domains.

 

New Domain registrations or if you want to transfer your domain to Elive, you can now avail of our amazing prices.

.ie Domains :  €24.99 €17.99 + vat for 1 year

.com/.net/.eu Domains :  €11.50 €8.99 + vat for 1 year

(normal prices apply to renewals thereafter)

Search for your perfect domain on our homepage and get your domain name today !

Server Issue ELH1

Update 14:10 : The issue is resolved now and all services are operational again

13:15 We are currently investigating an issue with server ELH1 (91.223.9.70)

Elive Property Plugin Update

We have issued an update today, to our WordPress Property Listing Plugin that connects WordPress to your Daft Listings.

V1.0.20 is now available and brings the ability to select Random listings in the Featured Property Widget.
Also updated was the error handling in this widget, if a single property selected is no longer shown in Daft, then a Random one will be shown instead.

You can update the plugin directly within WordPress.

 

Happy Easter

Happy Easter to all our customers. We are now closed for the weekend (its quiet today !!) Office re-opens on Tuesday 29th March, but support is always on call via support@elive.net or twitter @eliveirl

GLIBC Bug in Linux

On Tuesday 16th February 2016, Google and Red Hat engineers announced they had identified a Linux vulnerability with the GNU C Library (glibc) that could be used to perform remote code execution.  This could be exploited by overloading and thus crash server services, or even be used to run malicious code.

The Google, Red Hat and glibc teams swiftly worked together to produce and release a patch to their library.  This was in turn adopted by the various Linux operating system vendors, who have now released their own OS specific versions.

Elive have updated their servers to the new glibc version already and are restarting servers during out of office hours (1 – 4 am) so as to minimise disruption.

For clients with dedicated or virtual servers running linux, we recommend you update your server immediately using the following instructions :

Restarting all services that use glibc is an essential step to protect your server.  The glibc library is widely used amongst Linux services and until the service is restarted, it will continue to use the old version.  Even if your system has had the patch installed, please ensure you restart all services using glibc, which can be made easier by simply restarting your server.

Centos 6

  1. ssh to your server using the ‘root’ credentials
  2. Once connected to your server, type:

    yum update glibc

  3. Check the version you now have installed:

    rpm -qa glibc

  4. You should see the version now installed is (or greater)

    glibc-2.12-1.166.el6_7

  5. To restart all services, we recommend that you restart your server.

shutdown -r now

Centos 7

  1. ssh to your server using the ‘root’ credentials
  2. Once connected to your server, type:

    yum update glibc

  3. Check the version you now have installed:

    rpm -qa glibc

  4. You should see the version now installed is (or greater)

    glibc-2.17-106.el7_2.4

  5. To restart all services, we recommend that you restart your server.

shutdown -r now

Ubuntu 12

  1. ssh to your server using the ‘root’ credentials
  2. Once connected to your server, type:

    apt-get install --only-upgrade libc6

  3. Check the version you now have installed:

    dpkg -l | grep libc6

  4. You should see the version now installed is (or greater)

    2.15-0ubuntu10.13

  5. To restart all services, we recommend that you restart your server.

shutdown -r now

Ubuntu 14

  1. ssh to your server using the ‘root’ credentials
  2. Once connected to your server, type:

    apt-get install --only-upgrade libc6

  3. Check the version you now have installed:

    dpkg -l | grep libc6

  4. You should see the version now installed is (or greater)

    2.19-0ubuntu6.7

  5. To restart all services, we recommend that you restart your server.

shutdown -r now

Server Issue ELH11 (91.223.9.20)

Updated 01:10 28th Jan

Do to issues on this server, we have decided to migrate all remaining customers to a new server tonight.

====================

We are currently investigating an issue with legacy server ELH11 (91.223.9.20)

This is affecting incoming email for some users.

We will post an update here shortly

Contact us over Christmas

Elive’s offices are closed from 1pm on the 23rd December, re-opening on the 6th January.

During this time, support staff will be still be working behind the scenes to ensure all your services remain running and to help out. If you have any issues please open a ticket by emailing support@elive.net or open a ticket in our portal www.elive.me.

If you need to renew any service or domain, please login to our customer portal and you can pay directly online via Credit Card or Paypal

We would like to thank all our customers for their continued support in 2015 and wish everyone a Merry Christmas and Happy New Year. Roll on 2016.

 

 

1 and 2 letter .ie domains coming 16th Nov

On the 16th November 2015 the Irish Domain Registry will be allowing the registration of 1 & 2 letter .ie domains for the first time.

The process for applying for this will be restricted initially during the “Sunrise & Landrush Periods”

SUNRISE

  • During Sunrise, from 15th Nov. to 16 Dec. 2015, only applications with a Registered Trademark that matches exactly the domain applied for will be accepted.
  • A non-refundable Application fee of €399 + vat will apply
  • If there are more than one applicant for a specific domain, then the process will go to Auction ( handled directly by the IEDR ) Auction provisionally planned for 24 Jan to 7 Feb 2016.

LANDRUSH

  • Landrush period extends from 21st Feb to 22 March 2016
  • SME’s and non-rights holders can apply, but domains are still subject to normal IEDR application requirements
  • A non-refundable Application fee of €149 + vat applies
  • If there are more than one applicant for a specific domain, then the process will go to Auction ( handled directly by the IEDR ) Auction provisionally planned for 29 March to 12 Apr 2016

GENERAL AVAILABILITY

  • After Landrush, any remaining unsold domains will be available to to register at normal .ie prices, and will be also be subject to IEDR application requirements

If you have any questions regarding this please contact us on 061 305038 , @eliveirl on Twitter or email domains@elive.net

 

**** NOTE : The following domains are reserved and cannot be applied for:

ie.ie

ei.ie

ir.ie

us.ie

uk.ie

ni.ie

co.ie

eu.ie

ec.ie

ip.ie

ns.ie

me.ie

rr.ie

ds.ie

Reminder – Domain Renewal Scam Emails

Due to the increased volume of these emails again, we would like to issue a reminder to clients about scam-type emails that you might receive. They are intended to look like a reminder to Renew your Domain Name, but in reality the service is just to sell you SEO software/services.

See the image below for a sample of the email format. Note the circled area that states that it is NOT for domain renewal.

If you ever have a question regarding your domain or hosting services or any notifications you receive, please email support@elive.net and we will be glad to help.

domain-expire-scam

EU rules ‘Safe-Harbour’ invalid

A major ruling by the European Court of Justice today has ruled that the ‘Safe Harbour’ arrangement between the EU and US is invalid.

This will have a major impact on where companies can store data.

Read more here

Here in Elive, you can rest assured that all your data hosted with us remains in the EU, thus helping you to be compliant with Data Protection Laws.