Support
Christmas Holidays 2018
Our offices are closed from Fri 21st December 2018 to Wed 2nd Jan 2019. If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net If you need sales assistance, you can place an order for hosting services or domains via…
Read MoreIssue with server ELH4
13th June – 16:09 : We are investigating an issue with server ELH4 ( 91.223.9.100) at present. We expect only a few minutes of an issue. Update 16:18 : the server is operational again now.
Read MoreIssue with Email Scanner MX10
June 12th 2018 6:00am : We are investigating an issue with Email Scanner MX10 at the moment, which may result in short delays in email delivery. Update 7:20am – the server running as normal again now.
Read MoreE•Live reduced opening hours
E•Live will be operating reduced opening hours on 1 and 2 March as Met Éireann issued a fresh red weather alert for Munster. Our offices will be closed from 2pm Thursday until at least 12pm Friday. If you have any support issues, please email support@elive.net or contact us on Twitter @eliveirl and one of our on-call…
Read MoreServer issue ELH12
Update 16:00 : The server is running normally again now. 22nd Feb : We are aware of an issue with hosting server ELH12 related to website databases. We are investigating this at the moment.
Read MoreServer Updates
22:00 Feb 3rd : We are performing some essential updates to servers and our network tonight. Some users might experience very brief connection issues.
Read MoreChristmas Holidays
Our offices are closed from Fri 22nd December 2017 to Wed 3rd Jan 2018. If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net If you need sales assistance, you can place an order for hosting services or domains via…
Read MoreUpdates on ELH5 (91.223.9.40)
12:00 noon : We are currently performing some updates to server ELH5. There may be a very brief period of connectivity issues.
Read MoreServer Issue ELH4 (91.223.9.100)
17:19 The server is running normally again now. 17:05 We are investigating an issue on one of the web servers at the moment.
Read MoreServer Issue ELH7 (91.223.9.22)
10:30am We are currently investigating an issue with this server. 10:53am : A DDOS type attack from Chinese IP Addresses is being mitigated at the moment. There server is operational, but performance might be degraded for a short while.
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