Support
Happy Easter
Happy Easter to all our customers. We are now closed for the weekend (its quiet today !!) Office re-opens on Tuesday 29th March, but support is always on call via support@elive.net or twitter @eliveirl
Read MoreGLIBC Bug in Linux
On Tuesday 16th February 2016, Google and Red Hat engineers announced they had identified a Linux vulnerability with the GNU C Library (glibc) that could be used to perform remote code execution. This could be exploited by overloading and thus crash server services, or even be used to run malicious code. The Google, Red Hat and glibc teams swiftly worked together to produce and release…
Read MoreServer Issue ELH11 (91.223.9.20)
Updated 01:10 28th Jan Do to issues on this server, we have decided to migrate all remaining customers to a new server tonight. ==================== We are currently investigating an issue with legacy server ELH11 (91.223.9.20) This is affecting incoming email for some users. We will post an update here shortly
Read MoreContact us over Christmas
Elive’s offices are closed from 1pm on the 23rd December, re-opening on the 6th January. During this time, support staff will be still be working behind the scenes to ensure all your services remain running and to help out. If you have any issues please open a ticket by emailing support@elive.net or open a ticket…
Read MorePhone Lines Outage
If you are having trouble getting through to us this morning, the reason is that Eircom have reported a major outage this morning that is affecting incoming and outgoing calls across the country. They are working to resolve it. Please open ticket in our Support Section or email support@elive.net
Read MoreServer Issue ELH3
We are currently investigating an issue with server ELH3 ( 91.223.9.50) We will update this as soon as we have more information.
Read MoreWordPress Brute Force Attacks
To help safeguard our clients websites against the ongoing attacks on WordPress websites, we have take extra measures to block access to requests for the default WordPress login page , wp-login.php, on our hosting servers. Should you have trouble accessing your WordPress Administration area, please check your current IP address by going to our Support…
Read MoreServer Issue MSSQL 91.223.9.60
6:45 am : We are aware of an issue with one of our MS-SQL servers this morning. We are investigating and working to restore services. 13:30 : This issue has been resolved now. A SAS controller card had failed and needed to be replaced
Read MoreWordPress XSS Issue
A major issue has been discovered within WordPress and how comments are processed, that can leave your site open to being hacked. For example, if a malicious comment is left and and administrator views it to approve it, it can allow a hacker remote access to your WordPress site. We recommend you disable the ability…
Read MoreScheduled Maintenance Notice
There will be a maintenance upgrade on a switch in the datacenter on Thursday April 2nd between 4am and 4:30am GMT. The upgrade will take about 4 minutes and will affect most customers.
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