Support
Easter Office Hours
Our offices are closed on Friday the 2nd April and Monday the 5th April 2021. If you require support, please email support@elive.net and our on-call technical support team will handle your query. Wishing you all a very Happy Easter, and stay safe.
Read MoreMail delivery issue Server MX1
Update : 17:20 – All queues have been cleared and email delivery is back to normal 30-03-2021 13:30 : We have noticed an issue with delayed email delivery from one of our scanning servers ( MX1 – 91.223.9.34 ) and are working to resolve this.
Read MoreIssue with Server ELH8 ( 91.223.9.50 )
Update 14:22 – The server is operating as normal again. We resolved an issue in the web server config file. 13-Feb : 14:10 – We are currently investigating an issue with server ELH8 ( 91.223.9.50 ) that is affecting website traffic
Read MoreOur New Office Address
Please note, Elive have moved from the Dock Road to our new offices at: 97 Henry Street Limerick V94 V4Y2 Please update your records on file with our new address. NOTE: In live with COVID-19 Government recommendations, our offices remain closed as all staff work from home. Phones lines and email support continue as normal.…
Read MoreChristmas Holidays 2020
Our offices are closed from Wed 23rd December 2020 at 1pm until Tuesday 5th Jan 2021. We are open on the 29th Dec – 31st Dec inclusive If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net If you need…
Read MoreUpdates to ELH8 ( 91.223.9.50 )
UPDATE 11:30: All updates have been completed now. ======================== 26-Oct 11:00 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH8 ( 91.223.9.50 ) There may be some intermittent downtime on websites during these updates
Read MoreUpdates to ELH4 ( 91.223.9.100 )
UPDATE 24-Oct 00:10: All updates have been completed now. ======================== 23-Oct 23:50 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH4 ( 91.223.9.100 ) There may be some intermittent downtime on websites during these updates
Read MoreUpdates to ELH7 ( 91.223.9.22 )
UPDATE 01:00: All updates have been completed now. ======================== 23-Oct 00:30 : We are currently doing re-scheduled essential updates to Shared Hosting Server ELH7 ( 91.223.9.22 ) There may be some intermittent downtime on websites during these updates
Read MoreUpdates to ELH7 ( 91.223.9.22 )
UPDATE 01:30: Due to some issues, the updates have to be re-scheduled until software dependency issues are resolved. ======================== 22-Oct 01:15 : We are currently doing some essential updates to Shared Hosting Server ELH7 ( 91.223.9.22 ) There may be some intermittent downtime on websites during these updates
Read MoreUpdates to ELH4 ( 91.223.9.100 )
UPDATE 00:30: Due to some issues, the updates have to be re-scheduled until software dependency issues are resolved. ======================== 19-Oct 23:55 : We are currently doing some essential updates to Shared Hosting Server ELH4 ( 91.223.9.100 ) There may be some intermittent downtime on websites during these updates
Read More